Back to the "Real World" and Giving Back

When Bill returned to the “Real World,” he resumed working at a Top 8 accounting firm in Buffalo. He then interviewed for a management job with the State of New York Department of Taxation's Audit Division and got the job.  He worked for the State of NY in the Albany area until 2007, when he retired.

From 2010 until his retirement in 2023, Bill worked for the Schenectady County Veterans Service Agency.  Bill helped veterans from WWII through the most recent wars and conflicts.  80% of his time was spent filing claims for Service Connected Disability Payments.  He also helped to acquire service records to help veterans qualify for burial in Veterans Memorial Cemeteries, as well as helping spouses file claims for pensions to help with senior living expenses. Bill mentioned that pensions have actually been around since the Civil War. It’s a low-income benefit the VA pays.  Bill found that the WWII vets didn’t want to take the benefits because they felt that it took away from other veterans. 

Bill Frank receives the Spirit Award Feb 5th Bill receiving his awards with his family Bill citation Feb 2023Bill Frank receives a citation Feb 2023


“Working with the Veterans Agency was very rewarding.”  Unfortunately, many of the Vets who came in had PTSD. Bill found that when someone came in and found out he was a vet, they felt more comfortable talking to him.  Even after he retired, he was still getting called by some of his clients.

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